Ordering & Delivery

1. Simply browse the TwinsThings website and select the items that you would like to order.

2. All the items you select will be placed in your shopping basket, which will calculate your total order and postage costs.

3. Please complete all your details including your name, address, email address, delivery and payment details on our secure online order form. For personalised & special delivery items please include a telephone contact number in case we need to contact you to confirm your details.

4. For personalised items please ensure that you have completed the “personalisation form” in the product description.

5. When you have successfully placed your order, you will be sent an email with your order details included.

If you would prefer to order by telephone call 01600 715146 or by mail then please click here, print out the order form. Add your details and all the items you would like to order then post it along with your payment by cheque, postal order or banker’s draft made payable to TwinsThings.

Delivery
Most orders are despatched using our Standard UK delivery method within 48 hours of email confirmation, but please allow 10 working days for delivery to avoid disappointment. Please allow longer for personalised items as these are made to order and may take up to 28 days. Although we try to ensure stock is available, this is not always possible, so when items are out of stock, despatch may be slightly delayed so please allow up to 28 days. We will endeavour to advise you in this case. All items are subject to availability.

Standard UK

Standard UK delivery for orders up to £9.99      £1.95
Standard UK delivery for orders over £10.00      £3.95

Overseas delivery - please telephone 01600 715146 or contact us for quote at info@twinsthings.co.uk

Express delivery  - If you have an urgent requirement please telephone 01600 715146 or contact us at info@twinsthings.co.uk to arrange express delivery and charges

Special item delivery   - Some items are despatched directly from the manufacturers and will be subject to a specific separate delivery charge. These details are provided in the product descriptions and will be in addition to any other delivery charge applied to the total order value of other items. Where this is the case these specific charges are for the specific items to which they refer only (those items will not be included in the order total subject to the above charges), and will be charged in addition to any other postal charges that apply.